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Customer Advice Regarding COVID-19

EMERGENCY ROADSIDE
ASSISTANCE?
WE CAN HELP

Everyone can use our Pay As you Go Emergency Roadside Assistance, no membership is needed.  You just pay for the cost of the breakdown service when you need it.  Nationwide cover for breakdowns and battery replacement with no subscription fees, exclusion periods or ongoing membership.  Call us today for your Roadside Assistance needs.

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TAP
THE
APP!

Get Roadside Assistance as the touch of a button, with our new Roadside Assist web app. Simply tap the app, choose 'Out of Fuel' and we will be on the way to get you going again. Its 'Pay As You Go' Roadside Assistance made easy with Roadside Response.

*Roadside Response Members Excluded

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NATIONWIDE BATTERY
REPLACEMENT WITH
3 YEARS WARRANTY*

Car won't start?  Dead or flat batteries are the most common cause of vehicle breakdowns, which is why we will come to your home or office and professionally install a new car battery; supported by our industry-leading 3-year warranty on all car batteries including stop/start batteries.  One call to Roadside Response and we will have you moving again Fast!

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How It Works

car battery roadside assistance Sydney
emergency roadside services

Call 1300 468 931 or save time
and book using our Smart App

24/7 road services

Pay for the service you
need by Credit Card*

emergency roadside assistance

Technician arrives to get
you back on the road again

Pay As You Go, Emergency Roadside Assistance requires an upfront pre-authorised payment via credit card for the required assistance service. Cancellation fees may apply once your roadside assistance booking has been confirmed.  Advertised service fee rates for our Pay As You Go service are based on a request for service from 9 am to 5 pm Monday to Sunday in metropolitan capital cities only.  Additional charges may apply for service outside of these times, in regional or rural locations or during public holidays. See full Terms and Conditions 

Our Services

tyre response
Car Not Starting?
From just $149 *p/Service Fee

If your car doesn’t start and is leaving you stranded but you need to get going again as soon as possible then you need to give us a call immediately. We can dispatch a professional Roadside Service Provider to your location to get your car mobile again. The faster you call us the sooner we can come to you and get you moving again. So call us now anytime, anywhere.

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flat tyre assistance
Flat Tyre?
From just $149 p/Service Fee*

Having a flat tyre is annoying but can also be very dangerous. Most companies will not let their company car drivers risk injury by trying to change over their spare wheel at the roadside. Stay safe and let our professional Roadside Assistance network do it for you. Give us a call now we’ll do all the hard work for you. Roadside Response, because life keeps moving and so should you.

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flat tyre assistance
Out of Petrol?
From just $149 p/Service Fee*

In this hectic day and age, we can sometimes forget to fill up on petrol or diesel. Don’t worry this has happened to all of us at one time or another. Rest assured that we can help bring you an emergency supply of so you can be on your way again.
Roadside Respons, because life keeps moving and so should you.

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tyre response
Need a Jump Start?
From just $149* p/Service Fee

Who hasn’t made the mistake of leaving the car or truck lights on? If your battery goes flat from leaving the lights on or from any other reason, call us and we’ll test your battery and jump-start you and get you going again. If you need a replacement battery, we supply batteries for every type of application, from Car Batteries to Truck Batteries we've got you covered.

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flat tyre assistance
Locked Out?
From just $149* p/Service Fee

Locked your keys inside your car! It happens more than you might think. You can depend on our national netowrk of roadside locksmiths to retireve your keys and get you going again. Our team of highly experienced and qualified technicians are trained to access your car or truck and retrieve your keys. Roadside Response, because life keeps moving and so should you.

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flat tyre assistance
Need a Tow?
From just $149* p/Service Fee

Cars are becoming more complex and sometimes they just cannot be repaired at the Roadside. If your vehicle cannot be repaired at the roadside, we will arrange for one of our specialised Towing providers to collect your vehicle and deliver it to your home or to your nominated repairer for further work because life keeps moving and so should you.

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WHY CHOOSE
PAY AS YOU GO ROADSIDE ASSISTANCE

Roadside Assistance when and where you need it without the need to pay an annual membership fee. You don’t need to be a Member or need to pay for roadside joining fees as you do with the automobile clubs; you just pay for the service when you need it. Roadside Response On-Demand Emergency Roadside Assistance is available to everyone in Australia…so you see, you’re already a member with our Pay As You Go Emergency Roadside Assistance!

Why continue to pay month after month for Roadside Assistance membership? Start saving money with our new Pay As You Go Roadside Assistance service,

Join the Roadside Assist Revolution and only pay when you need roadside assistance.  At Roadside Response we want to start saving your money, saving you time by letting you only pay for Roadside Assistance if and when you need it.  Our national network of independent Emergency Roadside Assistance and Battery Replacement providers are ready and waiting to come to your roadside rescue, whenever that nasty breakdown situation occurs.  Whatever your situation, our Service Providers can get your vehicle moving again so you can carry on with your busy lives.  There is no need to pay any membership fee, you just pay for the service at the time you need it.

How many times have you needed Roadside Assistance in the last 12 months?  We’re guessing not that often, yet you're paying out membership fees, just in case – that doesn’t seem fair.  Simply call Roadside Response, tell us your problem and we will give you a quote to come and get your vehicle mobile again or fix that flat tyre or change your battery for as little as $149 per service fee*.  Now that makes sense!

On-Demand Roadside Assistance, it's a Pay As You Go thing…because life keeps moving and so should you.

Everyone in Australia is already eligible to use our Pay As you Go Emergency Roadside Assistance because we have no membership or subscription fees to use this service!  Worried about a loved one driving and what to make sure they're covered; in the event, their car breaks down?  Roadside Response 'Pay As You Go' Emergency Road Assist, is the product for you.  Simply store our Roadside Response number or website address in your phone, have a credit card handy and anyone driving a car in Australia is covered for Roadside Assistance.  They just pay for the required breakdown service if and when they need it.  It's the same professional, prompt, nationwide service that traditional roadside assistance members receive; without the need to pay an annual subscription.

Nationwide cover 24/7, 365 a year our Response Centre is available for anyone to call with their Roadside Assistance problem and it's our pledge that we will get them back on the road, fast and hassle-Free.  So start saving money today and call Roadside Response Pay As You Go Roadside Assistance.

 

*Pay As You Go Emergency Roadside Assistance prices advertised on our website are for a standard passenger vehicle requesting service between 7 am to 7 pm in a metropolitan capital city.  Additional fees will apply for bookings requested outside these hours and some public holidays. Towing rate includes the first 10KM in metro capital city catchment – additional KM will be charged at $5 per KM.  The fuel charge is for the delivery of regular diesel or petrol only – local pump prices are charged for the supply of fuel, up to 10 litres.  Payment for services rendered must be secured by a pre-authorisation of a valid credit card in advance of service behind dispatched.  A Pre-Authorisation will be taken for an estimate of funds to secure the booking.  A cancellation fee of $79 applies once a confirmed booking is cancelled after 15 mins of the booking has been confirmed.

OUR HAPPY CUSTOMERS

roadside response customer reviews

Roadside Response keep our rental van on the move 24/7. There nationwide coverage and pay to use platform is just perfect to help me keep my maintenance costs low & my vehicles on the go!

Paul S.
Self Move Hire

“I left my lights on overnight, your jump-start service is a life saver. Off to work now! thanks..”

Jade L.

I used your battery replacement service yesterday and want to compliment you on the quality of service supplied by your team and especially the representative who attended my request. I am very satisfied with the solution he provided.

Anthony Sharwood

Keero was really helpful over the phone. He asked a couple of questions and we figured out straight away that the problem was most likely a dead battery. Phil was in the area and arrived in less than 40 minutes. Got a new battery and I was back up and running again. Thanks guys.

James Burrett

“Just wanted to thank you guys for your help today, Matt (service tech) was amazingly helpful and prompt”

Greg C.

“Thanks for the Fuel guys, i’ll recommend you again”

Jerry G.

I wanted to drop a quick note to say that although Garry had to fight a lot of traffic to get to me he was very professional, friendly and helpful.

Thomas Do

My car broke down (nothing to do with a battery) on my way to work – my thanks to your company for employing staff who give such wonderful attention they gave to an elderly lady

Scarlett Russell

“What a great idea, I don’t drive far but to have Roadside Response available when I need it, awesome”

Rebecca T.

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